Helplines

In moments of need, there’s always someone there for you.

Before calling a helpline, check the opening times by clicking to their website. It can help to check if the call is free or if there’s a cost involved before calling.

Ask the helpline listener what their confidentiality policy is before speaking with them, so you know what they’re required to do if a caller is suicidal.

If the line is busy, you can check if they offer a web chat or text service, or you can browse for a different service below.

General

Call Samaritans - Available 24/7

116 123

free

Call Lifeline - Available 24/7

0808 808 8000

free

Urgent Help for -

Join the Conversation

If you’ve used a helpline and would be like to share your experience with others, please do get in touch. Your experience can help others who are seeking helpline support. If there is a helpline missing that you know of, let us know here.
For more helpline options, visit Helplines Partnership who have a directory of UK helplines for every need.

Under 25? We've got you covered!

Our young hub helplines can help
Young Hub logo

Abuse

National Domestic Abuse Helpline

0808 2000 247

A national support service for women experiencing domestic violence or for family or friends calling on someone else’s behalf.

Hourglass Helpline Services

0808 808 8141

Support for any older person who is experiencing or at risk of any kind of harm, abuse or exploitation or anyone concerned about an older person

24 hour Domestic and Sexual Abuse Helpline

0808 802 1414

Open to women and men affected by domestic abuse or violence.

Addictions

Al-Anon Family Groups

0800 0086 811

Helpline for supporting families and friends of problem drinkers.
Narcotics Anonymous Logo

UK Narcotics Anonymous

0300 999 1212

Helpline for addicts who wants to top using and need support remaining drug free.
Talk to Frank Logo

FRANK

0300 123 6600

Helpline for anyone needing advice about drug or solvent misuse.

Bereavement

The Compassionate Friends

0288 77 88 016

Helpline and support services run by bereaved parents. Support to parents and their immediate families after the death of a child/children of any age and from any cause.
Cruse-Bereavment-Care logo

Cruse Bereavement Care:

0808 808 1677

Helpline offering listening support and practical advice related to bereavement, including dealing with an estate, debt and arranging a funeral.

Survivors of Bereavement by Suicide

0300 111 5065

National Helpline and other support services run by a self help group for people bereaved by suicide.

Bullying

Kidscape Logo

Kidscape Campaign for Children’s Safety

020 7823 5430

Parents Advice Line for parents of children who are being bullied.

Protect Advice

020 3117 2520

We provide free expert advice to whistleblowers, helping you decide how best to raise your concern and advising you on what protection etc.
national-bullying-helpline-logo

National Bullying Helpline

0300 323 0169

A practical advice helpline to help you understand your options if you, or someone you know, is being bullied.

Cancer

Macmillan Cancer Relief Cancer Line

0808 239 37 83

Support for people living with cancer, including friends, families and carers.

Cancer Focus Northern Ireland

0800 783 3339

information and support Nurseline for patients and families affected by cancer.

Eating Disorders

Beat Eating Disorders

Helpline: 0808 801 0677 Studentline: 0808 801 0811 Youthline: 0808 801 0711

You are never alone with your eating disorder. We are here to support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members.

Anorexia & Bulimia Care (ABC)

03000 11 12 12
Option 1: Support line
Option 2:Family and Friends

Their support line offers emotional support and guidance for anyone affected with by an eating disorder, including individuals, families or friends.

Caraline

0300 323 0169

A practical advice helpline to help you understand your options if you, or someone you know, is being bullied.

Family Crisis Support

Family Action

0808 802 6666

A service for families and individuals facing poverty and who need practical, emotional and financial support.

Family Lives

0808 800 2222

For anyone involved in caring for children, including step families.

Gingerbread National Office

Helpline: 0808 802 0925

Advice and support for lone parents.

Finance

Debt Advice Foundation

0800 043 40 50

Monday to Friday 8am to 6pm. Free impartial advice on issues relating to debt.

Business Debtline

0800 197 6026

For anyone involved in caring for children, including step families.

Citizen Advice Bureau: Advice NI

0800 915 4604

Advice and support for lone parents.

LGBTQ+

Cara-Friend

028 9032 2023: Gay men
028 9023 8668: Lesbians

Helpline for anyone who is lesbian, gay or bisexual or has concerns about sexual orientation.

LGBT Foundation

0345 330 3030

Weekdays – 9am until 9pm Weekends – 10am until 6pm Providing a wide range of services to support lesbian, gay, bisexual and trans people.

Citizen Advice Bureau: Advice NI

Switchboard

10:00-22:00 every day
A one-stop listening service for LGBT+ people on the phone

Mental Health

Cause Helpline

0845 603 0291

Practical and emotional support for carers and families of those with serious mental illness
anxiety uk logo

Anxiety UK

03444 775 774

Support and help with anxiety conditions and phobias including panic attacks, ocds, body dysmorphic disorder, social phobia.

SANEline

07984 967 708

Emotional and crisis support for people experiencing mental illness and for their families, carers friends.

DBDB2B47-837C-E411-BBB4-001DDAB71C79-640x1030

Calmzone

0800 585858

Campaign Against Living Miserably. Help and support for young men aged 15-35 on issues which include depression and suicide.
Mind Logo

Mind: Infoline

0300 123 3393

Provides an information service where you can ask about mental health problems, where to get help near you and treatment options.

Older People

Alzheimers Society

Dementia Connect Helpline:
0333 150 3456

Information, support, advice and referrals to appropriate organisations.

Hourglass

0808 808 8141

UK’s only charity focusing on the abuse and neglect of older people

The Silver Line

0800 4 70 80 90

Free confidential helpline providing information, friendship, advice to people aged 55 and over.

Refugee and Asylum Seekers

Migrant Help

0808 8010 503

We run a free asylum helpline available 24/7/365 and accessible to all asylum seekers in the UK.

Self Harm

Self-injury Support

0808 800 8088

Their helpline provides support for women and girls affected by self-harm.

Sexual Assault

Rape Crisis NI Logo

Rape Crisis

0808 802 9999

You will be put through to a Support Worker who will speak with you in complete confidence.

SafeLine

0808 800 5005

Helplines for female & male survivors of rape and sexual abuse

Victim Support

0808 16 89 111

Specialist emotional and practical support for anyone who been a victim or a witness.

Sexual Health

National sexual health helpline

0300 123 7123

Open from 9am to 8pm, Monday to Friday.
Saturday and Sunday, 11am-4pm.

Suicide

HopeLine UK

0800 068 4141

For practical advice on suicide prevention

Lifeline

0808 808 8000

For anyone in NI who is in distress or despair.

SHOUT

Text: 85258

Get 24/7 help from a crisis volunteer.